Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: November 2025

Our Commitment to Your Privacy

At Dandeli Safar, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Make a booking: Name, email address, phone number, address, payment information
  • Contact us: Your name, email, phone number, and message content
  • Visit our website: IP address, browser type, device information, pages visited, and time spent on pages
  • Emergency contacts: Next of kin information for safety purposes during your trip

2. How We Use Your Information

We use the information we collect for the following purposes:

Booking & Service Delivery

  • • Process and confirm your bookings
  • • Communicate trip details and updates
  • • Arrange accommodations and activities
  • • Provide customer support
  • • Send booking confirmations and receipts

Communication & Marketing

  • • Respond to your inquiries
  • • Send promotional offers (with consent)
  • • Share travel tips and updates
  • • Request feedback and reviews
  • • Send newsletters (you can unsubscribe anytime)

Safety & Compliance

  • • Ensure traveler safety during activities
  • • Comply with legal requirements
  • • Contact emergency contacts if needed
  • • Maintain records for regulatory purposes

Website Improvement

  • • Analyze website usage and performance
  • • Improve user experience
  • • Troubleshoot technical issues
  • • Monitor and prevent fraud

3. How We Share Your Information

We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: Hotels, resorts, transport operators, and activity coordinators to fulfill your booking
  • Payment Processors: Secure payment gateways to process transactions
  • Legal Obligations: When required by law, court order, or government authorities
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • With Your Consent: Any other sharing will be done only with your explicit permission

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

🍪 Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Track ad campaign effectiveness (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases with restricted access
  • Regular security audits and updates
  • Staff training on data protection best practices
  • Password-protected systems with multi-factor authentication

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. Please use strong passwords and keep your login credentials confidential.

6. Your Privacy Rights

You have the following rights regarding your personal data:

Access & Correction

  • • Request a copy of your personal data
  • • Update or correct inaccurate information
  • • Review what data we hold about you

Deletion & Restriction

  • • Request deletion of your data
  • • Restrict processing of your information
  • • Object to certain data uses

Consent Withdrawal

  • • Withdraw consent for marketing emails
  • • Opt out of promotional communications
  • • Unsubscribe from newsletters anytime

Data Portability

  • • Request your data in a portable format
  • • Transfer data to another service provider
  • • Receive machine-readable copies

To exercise any of these rights, please contact us at safardandeli@gmail.com or call +918073341233.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Booking Data: Retained for 7 years for accounting and legal compliance
  • Marketing Communications: Until you unsubscribe or request deletion
  • Website Analytics: Anonymized data retained for 26 months
  • Inactive Accounts: Personal data deleted after 3 years of inactivity

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, partner services). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

  • Posting the updated policy on this page
  • Updating the “Last Updated” date at the top
  • Sending email notifications for material changes (if you've subscribed)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Dandeli Safar

Email: safardandeli@gmail.com

Phone: +918073341233

WhatsApp: +918073341233

Location: Dandeli, Karnataka, India

We aim to respond to all privacy-related inquiries within 5 business days.

Your Privacy is Our Priority

At Dandeli Safar, we are dedicated to protecting your personal information and maintaining your trust. If you have any questions or concerns, please don't hesitate to reach out to us.